Privacy Policy

Valoso, Inc. (“Valoso” “Company” or “we” or “us”) has created this privacy policy to demonstrate its commitment to individual users with regard to the Valoso website at (“Website”). Because we gather certain personal data from our users and visitors (collectively “Customers” or “you” or “your”), we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. By accessing the Website, you acknowledge and agree to this Privacy Policy and also agree to the Terms of Use of the Website.


1.1 We collect your personal data directly from you and, in some cases, from other people or organizations. This data may include your name, title, contact details such as phone, fax, email address, and mobile phone number, postal address, bank account information, records of your browsing activity, communications and interactions with us and any other information relating to your use of our products and services.

If you intend to post projects on the Website, our payment service providers will collect from you your credit card details. Our payment service provider is Stripe (

1.3 If you intend to receive remuneration for your work in relation to a project, you can provide our payment service providers with your credit card information. The payment service providers will use this information to send you your money.

1.4 If you intend to just use our media production services, we or our payment service providers will collect your credit card information.

1.5 We do not store the credit card information which you provide to our payment service providers in our databases. When you use our payment service providers, they will handle all the steps in the secure transaction process, including data submission and payment data collection, directly on their websites. You should provide your personal data to the payment service providers only (1) after reviewing their privacy policies and (2) understanding what kind of personal data the payment service providers will collect from you.


  • 2.1 The personal data collected through the Website is used only for:

  • - Providing you with advertisements of products and services which may be of interest to you;

  • - Delivering our newsletters

  • - Sending you notifications about updates of the Website;

  • - Sending you information about promotions and/or events that may be of interest to you;

  • - Conducting security auditing;

  • - Providing aggregated user information to third parties.

  • 2.2 There may be times when we need to disclose your personal data to third parties. We will only use or disclose your personal data to:

  • - Companies who provide the same products or services may use and disclose your information for similar purposes as us;

  • - Companies who provide the same products or services like us and freelancers, vendors and clients who work with us;

  • - Agencies such as credit reference companies, who may keep a record of the searches we make against your name and who may share your information with other organization;

  • - Future owners of our company who we may sell our business to, which makes you as a customer or potential customer of;

  • - Any person or organization who aids our efforts in protecting the workings of our Website networks and our systems which includes monitoring and detection to classify potential threats, like virus circulation and hacking as well as other security breaches;

  • - Any person or organization who maintains or hosts service platforms, data centers, and other systems and infrastructure on our behalf, where your information may be processed;

  • - Anyone who may have the legal or governmental or any other higher authority than companies or corporation such as law enforcement agencies and emergency services, reasoning to acquire your information;

  • - To third parties such as our customers, potential customers, advertisers, and partners for aggregated user statistics purposes and other similar cases where you are not personally identified.

  • 2.3 We only collect your personal data to the extent necessary for one or more of the aforementioned purposes. In case you do not provide the requested personal data to the Company, the Company may not be able to provide you with access to and use of the Website or the services provided through the Website.


3.1 The Company may collect non-personal data, such as browser types, operating systems, and the URL addresses of websites clicked to and from the Website. The Company collects the non-personal data mentioned in this Section in order to analyze what kind of users visit the Website, how they find it, how long they stay, from which other websites they come to the Website, what pages they look at, to which other websites they go from the Website.


4.1 We will take all reasonable steps to ensure that the personal data we collect, use or disclose is accurate, complete, up-to-date and we will fully protect your rights and comply with our obligations under the applicable relevant laws.

4.2 The transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website. Any transmission you make of personal data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


5.1 We may disclose personal data to related third party suppliers and service providers located outside of New Zealand for one or more of the purposes mentioned in Section 2. The Company puts reasonable efforts to ensure that any recipients of your personal data do not violate the privacy obligations applying to your personal data.

5.2 All financial transactions conducted through the Website are handled through our payment service provider ( Any personal data provided by you to our payment provider will be processed by the payment provider in accordance with its own privacy policies.

5.3 With the exception of the cases in Sections 5.1 and 5.2, the Company does not give your personal data to third parties, unless the Company is legally bound to do so.


6.1 You have the right to access the information we hold about you in a way that it can be readily retrieved, subject to some exceptions provided at law.

6.2 You may request access to the personal information we hold about you by sending an email to ([email protected]). When you make a request, we may require certain documentation in order to be able to verify your identity before we are able to process your request.

6.3 You can request to correct or amend your personal information if it is inaccurate or requires updating by sending us an e-mail and specifying the information that you require changed. The Company will answer your request within two weeks


7.1 The Website uses cookies.

7.2 A cookie is a small computer file. It typically consists of letters and numbers. When you visit a website, the website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer system. The main purpose of cookies is to allow a website to recognize a user's device.

7.3 There are two types of cookies, namely, persistent cookies and session cookies. Persistent cookies remain valid until their expiration date, unless deleted by the user before that date. Session cookies will be stored on a web browser and will remain valid until the moment when the browser is closed.

7.4 Cookies do not typically contain personal data. However, personal data stored by us may be linked to the information stored in and obtained from cookies.

7.5 Web servers can use cookies to (1) identify and track users while they navigate through different pages on a website; (2) identify users returning to a website.

7.6 We use both session and persistent cookies.

7.7 We use session cookies in order to verify your details while you are navigating from page to page on the Website. The session cookies enable you to avoid re-entering your details each time you enter a new page on the Website.

7.8 We use persistent cookies in order to recognize you as a unique user when you return to the Website. As a result, you do not have to enter your login details multiple times as you move from other websites to the Website.

7.9 It is possible to set your browser to refuse cookies. Please note that this may limit the services provided by us through the Website. If you would like to set your browser to refuse cookies, check your browser's help information or visit the following links for further information:
Internet Explorer


8.1 We use Google Analytics to analyze your use of the Website.

8.2 Google Analytics generates statistical and other information about the Website by means of cookies.

8.3 The information generated by Google Analytics in relation to the website is used to create reports about the use of the Website.

8.4 For information on the privacy aspects of Google Analytics, please visit


9.1 Your personal data will be kept for as long as is necessary to provide you with the requested service. For instance, if your personal data is collected to deliver the newsletter, your personal data will be kept until you unsubscribe from the newsletter service.


10.1 The Website may contain links to other websites. The Company is not responsible for the privacy practices of the content of these websites. You will need to check the privacy statement of these websites to understand their policies.


11.1 If you have any questions regarding the Valoso Privacy Policy or information that you have submitted to us, please contact us by email at [email protected]


12.1 This Privacy Policy has been last amended on 14th of June 2019.