FAQ


1. What is Valoso?

2. How does it work?

3. How much does it cost?

4. What do I need to have a video made?

5. How long does it take?

6. I don't know anything about video editing, can I still get a video made?

7. What kind of videos can I get made?

8. How do I give the video editor my files?

9. Do you give refunds?

10. What if I have a disagreement with a Video Editor?

11. I love making videos, how can I earn money making videos for other people on Valoso?

12. How can I become an investor?

13. Are you hiring?





1. What is Valoso?


Valoso is a site that will turn all your stored videos and photos into amazing valuable edited movies that are made by professionals in the video editing industry and not generated by an app. We have an ever growing pool of talented video editing experts from around the world and through the Valoso website and our proprietary Video Snap tool, getting videos and movies made to your desire is easier, faster and more affordable than ever. Valoso doesn't make videos for you but the freelance Video Editor community on our site does. There are no hidden costs. You can set the price or see what Video Editors from around the globe are willing to bid for it. Essentially, we're cloud based video creation service so this means you can get your videos and movies made from anywhere in the world. Get started and create your Video Project Watch our VIDEO


2. How does it work?


It's very easy For people who want a custom made video or movie - there are 3 easy steps. Create a video project - you do this by posting your video project with any particular requests. Upload your video content (and picture content if you wish) onto Valoso. Specify a budget you wish to spend for your video/movie to be made by the video editor, or you can auction your video project to allow interested video editors to make bids. Choose a Video Editor - review profiles and portfolios of all the Video Editors you like and pick you favorite to make your video/movie for you. Deposit the amount that is agreed upon by you and the Video Editor into your Escrow account on Valoso and they will begin working on your video/movie. Once you're happy with the finished video/movie, pay and share it directly from the site. Valoso has made this process very safe and easy for all users. For video projects of any size users and designers have the option of creating milestones which are designed to reduce the deposit amount made by the user at the same time reducing the workload of the designer while working towards completing the entire project in a more effective manner with less risk for both parties. For more information on how to create a Video Project. For more information on how milestones work


3. How much does it cost?


It's free to post a video project, you'll be able to see the response and feedback from video editors from around the world. To have your chosen video editor start work on your video project, you'll need to deposit the agreed amount by you and the Video Editor. Your deposit goes into your own Escrow account and you only release the money to the video editor once you're happy with the results. It's a risk free process. You can also reduce the amount of the deposit by creating milestones that make up the entire video project. To help you decide and create milestones we've created a very easy and friendly environment for you to communicate with all video editors who are interested in your project on one webpage. If you're a designer, it's free to bid for your favorite projects and connect with the users who wants custom made videos by you, we call them Video Directors. Valoso charges a small fee for a projects where work is delivered by the Video Editor. For more information on our Fees and Schedule.


4. What do I need to have a video made?


Ideally you should have your own content. Whether they are old childhood video clips, wedding video clips, photographs, vacation video clips, selfies, and it doesn't matter where they are stored. Maybe they are stored on your iPad, phone, camcorder or computer, all you need to do is to be able to upload them to Valoso.com. We will provide you with your very own cloud storage solution which is one of the best in the world, it's being powered by Dropbox. If you don't have video content, it's okay because it does not matter if you have or don't have your own video content. Whatever your request is for making a video/movie there will be many video editors out there that will be able to make it for you. All you need to do is specify your requests as clearly as possible. Create a Video Project


5. How long does it take?


Creating a video project to post on Valoso is a matter of minutes. Having a video/movie created for you will depend on the size and complexity of your desired video/movie. The more complex your video project is, the more work has to be done by your chosen video editor, however, we've seen well edited videos get delivered within the same day as it is posted on Valoso. The good news is it's all done remotely and connected to our cloud service which means you can get on with your daily routine and we'll notify you by email once your video is made. Create a Video Project


6. I don't know anything about video editing, can I still get a video made?


Yes, definitely! Valoso is created for the user that knows how to take videos with their devices but don't know what to do with them. Our platform allows users to source and interact with skilled Video Editors from around the world, easily explain what you want done in more detail with our Video Snap tool which creates a very accurate story board for the Video Editor. Review the finished video on Valoso. Add notes for the Video Editor if you need which again is done with our Video Snap tool. Once you're happy with the results, release your payment so you can download the finished custom made video or you can show it off to your friends by posting it to your social accounts directly from Valoso. It's that easy! Create a Video Project


7. What kind of videos can I get made?


You can have any kind of video made for you as long as it is within our Terms and Conditions of use. Video Editors are able to make many various genres and category of videos/movies. From action sport videos to wedding videos, animation videos to movie scenes. Our Video Editors are ready to accommodate your desired result. Get some ideas by checking out some Video Projects posted by people who also love Valoso


8. How do I give the video editor my files?


That's the easy part. There is no need to physically give video editors your content. All you do is upload it to Valoso. We keep your uploaded content safe and secure and best of all, it's free and it's with Dropbox. Upload your content.


9. Do you give refunds?


We redeem refunds if a Video Editor has not delivered on the agreement between you and the Video Editor in the case where a contract is formed with description on what needs to be achieved. In the case where you have deposited money into your Escrow account and your Video Project has ended with no work was done by the Video Editor, the money will stay as a credit in your Escrow account on Valoso. You can either use the credit towards hiring a new Video Editor for your existing Video Project or you can hire a Video Editor for a new Video Project. You can also request for a refund and we will make payment into your credit card. To read more about refunds please see our Terms and Conditions.


10. What if I have a disagreement with a Video Editor?


We encourage all users to communicate with their Video Editor regarding any disagreements and see if you are able to find a common ground to resolve the issue by yourselves first. If the issue stays unresolved then we would advise you to raise a dispute on the contract between you and the Video Editor. The Valoso Admin team will then look into this issue at a project by project basis. To read more about refunds please see our Terms and Conditions.


11. I love making videos, how can I earn money making videos for other people on Valoso?


Valoso is a community for all video editing, videography and visual effect enthusiasts to join for free. If you're able to deliver quality enhanced and edited videos/movies this means you're able to earn money through our platform, and you can do so with the software of your choice. Browser through our list of open and in progress Video Projects and you will see they are categorized for different interests. Find a Video Project that is related to your interest and apply to it by placing your bid for what you want to get paid. If you get picked you can start work on it straight away. Currently all delivered videos must be in mp4 format. We are working at extending the format compatibility and will notify you once we have more formats options available. Check out some of the Video Projects and find one you like. Create your Video Editor profile and start earning.


12. How can I become an investor?


If you're interested in investing, please contact us at invest@Valoso.com


13. Are you hiring?


We're always on the hunt for talented and passionate individuals. Please forward inquiries to careers@valoso.com.

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